Category: Non-Fiction

Bump 

I want to build a statue

In honor of the great person

Who first heard the rhythm

in the pounding

stone against stone

And thought

(did not think)

I’m going to move like how that feels;

I guess

That’s what the white buds

nestled in every ear

and the cords

raining down from every head

really are

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it gets in your bones

It’s a silly example, everyone’s talked about it
(the silver thread coiling, her neck alive against the cool edge)
but when you walk around London
(worry stillborn on her lips she thanked him again)
even with all the road markings warning you
(dream of the same alley, perfume of a spray can and warm beer)
and the noise of all the cars coming
(not even the watercolors now, acrid silence)
you look left when it’s right and right when it’s left
(at last near the edge, a murmur, a distant roar)
worst thing is
(no weight on her neck, no paint on her fingers)
after a few months you’ll walk anywhere else
(new words a salve filling the lungs)
and you’ll do the same thing
(at last near the edge, a murmur, a distant roar)
but now there’s no writing on the road
(their eyes turned toward the sea)

Digital designers: you’re overestimating your users

There’s a really good post by the folks at NN Group regarding an OECD survey on basic computer skills in the general population of member countries.

The take-away: most users struggle with basic functionality of common software and almost no-one is a power user. People who make User Experience (UX) decisions probably overestimate users’ skills due to a bubble effect (i.e. they hang out with other computer savvy folks)

Excerpts:

In total, 215,942 people [ages 26-25] were tested, with at least 5,000 participants in most [of 33] countries. 

The researchers defined 4 levels of proficiency, based on the types of tasks users can complete successfully. 

“Below Level 1” = 14% of Adult Population

An example of task at this level is “Delete this email message” in an email app.

Level 1 = 29% of Adult Population

An example of level-1 task is “Find all emails from John Smith.”

Level 2 = 26% of Adult Population

An example of level-2 task is “You want to find a sustainability-related document that was sent to you by John Smith in October last year.”

Level 3 = 5% of Adult Population

An example of level-3 task is “You want to know what percentage of the emails sent by John Smith last month were about sustainability.”

Can’t Use Computers = 26% of Adult Population

In total, across the OECD countries, 26% of adults were unable to use a computer.